Cooking Instructor APPLY NOW

ROLE

At our Italian Recreational Cooking School, we don’t just teach recipes–we create unforgettable culinary experiences that resonate with the heart and soul of Italian culture. Our mission is to inspire and empower individuals through the joy of cooking, fostering a deep appreciation for authentic Italian cuisine.

The Cooking School Instructor plays a pivotal role in delivering this mission. Your primary responsibility is to educate and inspire our guests, ensuring each class is engaging, informative, and fun. You will bring our values to life through every lesson, creating a warm and welcoming environment that reflects the essence of Healthy Italia.

RESPONSIBILITIES

Delivers an exceptional cooking class experience at every class using recipes and procedures provided.

• Ensures that every class is a positive and enjoyable experience for the guests, aiming to enhance their happiness and satisfaction.
• Brings a high level of energy and passion to each class, inspiring students and creating a vibrant learning atmosphere.
• Ensures high standards of sanitation and cleanliness are maintained throughout the experience by keeping work area and guest areas clean and organized.
• Clearly explains recipes and techniques, ensuring all students understand the instructions. Regularly check for understanding and provide additional support as needed, making sure the pace of the class is adapted to the pace of each different group of students.
• Ensure that the quality and delivery of each class are consistent, adhering to established procedures and standards.
• Encourage a supportive and inclusive atmosphere where students feel comfortable experimenting and learning from mistakes.
• Efficiently manage class materials and ingredients, ensuring everything is prepared and available for each session.
• Collaborate with other instructors and staff to deliver seamless, high-quality classes, ensuring every team member’s contribution is valued.
• Prioritize the needs and satisfaction of students, going above and beyond to ensure they have a rewarding experience.
• Actively promote and embody the company values in all interactions, setting a positive example for students and colleagues.
• Ensures all food items are cooked and served at the correct temperature and under sanitary conditions.
• Deliver and expand revenue (e.g. by driving upsell/cross sells when appropriate) to result in growing net dollar retention and low customer churn rate
• Provides coaching in the moment and performance feedback to Cooking School Assistants and communicates performance issues directly to the Kitchen Manager
• Anticipates and solves problems by taking decisive action, follow up with the Kitchen Manager
• Demonstrate exceptional verbal and written communication skills with executives, customers and coworkers

RESULTS

• Deliver engaging and informative cooking classes that meet the school's standards (e.g. increasing the number of repeating guests per quarter by 50%)
• Foster a positive and interactive learning environment (e.g. number of times that reviews mention engagement +20%)
• Promote and increase sales of Italian products during and after classes ( Percentage of students purchasing products after class +50%; Revenue generated from product sales per class, target: €200+; Monthly increase in product sales, target: 10%+ growth)
• Demonstrate deep understanding and passion for Italian cooking (e.g. Student feedback on instructor's knowledge (target: 90%+ positive)
• Work effectively with other instructors and staff (e.g. (target: 90%+ positive))
• Maintain high standards in every class taught (e.g. Consistent student feedback scores (target: 4.5/5+ average))
• Communicates with clarity, conciseness and force with other team members
• Embrace a culture of client excellence across the entire organization

REQUIREMENTS

• Enthusiasm for teaching and cooking
• Love and passion for Italian Culinary Culture
• ABILITY TO LEARN "THE WAY WE DO IT HERE"
• Ability to communicate verbally and work cooperatively with employees and customers.
• Ability to move about the work place coaching and directing employees and/or class participants or while selling to customers.
• Ability to distinguish, with a degree of accuracy, differences or similarities in intensity or quality of flavors or odors, or recognizing particular flavors or odors using tongue or nose.
• Ability to grab, reach, push, pull, bend, stoop, kneel and crouch in order to demonstrate, retrieve and/or replenish merchandise and/or cooking equipment.pm
• Ability to use hands to seize, hold, grasp, turn, or otherwise in order to chop, whisk, slice, stir, juice and/or demonstrate other techniques
• Ability to remain in a stationary position for up to 5 hours at a time..
• Ability to work a varied schedule in order to teach classes at different times of the day, week and year. MANDATORY WORKING NIGHTS AND WEEKENDS.
• Ability to operate a computer, POS system, keyboards, merchandise scanners and mouse in order to accomplish work.
• Regular and predictable attendance.
• Ability to lift and/or move merchandise and/or kitchen equipment weighing up to 35 lbs.
• Environmental conditions: working with an open flame and/or other heating units, and exposure to variation in kitchen temperature.
• Passionate cook - no degree required
• 4 MONTH TRAINING will be provided in order for the Chef Instructor to be independent in teaching Cooking Classes and Private Events
• Ability to multi-task effectively and switch focus with ease
• Extremely organized with keen attention to details
• Self starter with the ability to work independently and with minimal guidance
• Solution based thinker with a consistently positive attitude
• Comfortable stepping outside regular duties as needed
• Ability to adapt quickly to changing plans and priorities in an ever-evolving environment
• Ability to respond professionally to critical feedback and proactively in seeking support and help when needed.
• Preferred: Italian language speaker
• Preferred: Spanish language speaker

AVAILABILITY

• Wednesday to Sunday flexible hours, mostly 12 - 9 PM
• Must be flexible to work additional hours/days as needed

BENEFITS

• Medical and Dental Benefits
• PTO Police
• Simple IRA Matching Contribution

HEALTHY ITALIA CORE VALUES:

Our core values are the heart and soul of our incredible small business. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business.

1. HONESTY AND RESPECT: Honesty is the foundation of trust. When a company is honest with its customers and its employees it creates a sense of trust and reliability. This trust is essential for maintaining long-term relationship and building a positive brand reputation. Respect is essential for building positive relations with employees and customers. When people feel respected, they are more likely to trust and collaborate with one another.
2. PEOPLE'S HAPPINESS: Making people happy is a core value that aligns with the overall goal of providing excellent service and creating positive experiences for both customers and employees. By prioritizing the happiness of both customers and employees, we can build trust and loyalty, improve customer satisfaction, and increase employee morale and job satisfaction.
3. PROACTIVENESS AND ENERGY: Being proactive means that you are not waiting for instructions or for things to happen, but rather you take charge of your own development, the work environment and the company's success. .We are here to bring joy in people’s life so it’s very important that our customers get it from every single action and word we do and use. We need to radiate enthusiasm, vitality, passion, and happiness starting from who we are and how we show up at work.
4. TEAMWORK, COMMUNICATION AND CONSISTENCY: We are a group of people who work together to make an impact in people’s life. You are a piece of the puzzle, and your contribution is always crucial. The work of every single person is crucial for Heathy Italia's success. Nobody can read minds so it’s very important that we always communicate. We need to verify that the person who’s listening to what we are saying understands exactly what we mean, without taking anything from granted. The service we provide should always be the same or better. Once a procedure is set, it must be followed. Consistency is key to operational success!